CinetPay - Moov On PayIn – Incident details

Experiencing partial outage

Moov On PayIn

Resolved145 hours 54 minutes

Affected

Côte d'Ivoire

Major outage from 8:29 AM to 9:22 AM, Operational from 9:22 AM to 5:31 PM, Major outage from 5:31 PM to 10:23 AM

Flooz Money CI Collect

Major outage from 8:29 AM to 9:22 AM, Operational from 9:22 AM to 5:31 PM, Major outage from 5:31 PM to 10:23 AM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    Payment difficulties have been observed on Moov Ci . We are awaiting the operator's actions to resolve the problem.